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DriveWorks Pro 20
Prerequisites

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Hardware

CPUIntel or AMD with SSE2 support.
RAM16GB or more recommended.

See Note below.

Hard Disk300MB required for installation.
GraphicsA DirectX 11 approved graphics card.
Network

100Mb or faster network card.

Microsoft Active Directory Domain.

RAM

16GB RAM is considered a realistic starting point for a typical implementation, serving 10 concurrent web users.

A more scalable solution, especially when serving more than 10 concurrent web users, is to load balance DriveWorks Live over multiple servers using Internet Information Services.

Please see How To: Load Balance IIS for more information.

Operating Systems

Operating SystemSupported VersionNotes
Windows® 8.164-bit (Professional/Enterprise)

Microsoft has ended mainstream support for this OS.

A DriveWorks fix that is dependent on a Microsoft Windows fix cannot be provided unless the machine that DriveWorks is installed on is covered by a Microsoft extended support contract.

Please see Windows lifecycle fact sheet for more information.

Windows® 1064-bit (Professional/Enterprise)
Windows 10 running IIS

When running DriveWorks Live through IIS on a Windows 10 machine only 8 connections are allowed (IIS uses 1 or 2 connections itself).

If you use DriveWorks Live through IIS and have 8 or more licenses (a 10 license pack for example) we recommend using a supported Windows Server OS.

Windows® 1164-bit (Pro)
Windows 11 running IIS

When running DriveWorks Live through IIS on a Windows 10 machine only 8 connections are allowed (IIS uses 1 or 2 connections itself).

If you use DriveWorks Live through IIS and have 8 or more licenses (a 10 license pack for example) we recommend using a supported Windows Server OS.

Windows® Server

2019

2022

Please see Supported DriveWorks Versions for a full list of previous DriveWorks versions and the operating systems each has been tested with.

Operating System Components

ComponentSupported VersionNotes
.NET Framework4.8
Will be installed if it is not already installed. To download separately please see the knowledge base article Info: Third Party Information And Downloads.
DirectX®11
Will be installed if it is not already installed. To download separately please see the knowledge base article Info: Third Party Information And Downloads.

Databases

DatabaseSupported VersionNotes
SQLite®3.0
Will be installed if it is not already installed. To download separately please see the knowledge base article Info: Third Party Information And Downloads.
SQL Server® Compact Edition4.0
See Note 1 below
Will be installed if it is not already installed. To download separately please see the knowledge base article Info: Third Party Information And Downloads.
SQL Server® Express

20122

20142

2016

2017

2019

SQL Server 2012 and 2014

Please see note 2 below.

SQL Server® Standard or higher editions

20122

20142

2016

2017

2019

SQL Server 2012 and 2014

Please see note 2 below.

1 Microsoft SQL Server® Compact Edition is only required for converting Individual Groups created in versions prior to DriveWorks 19. Individual Groups created or opened in DriveWorks 19 will be converted to SQLite.

2 Microsoft has ended mainstream support for SQL Server 2012 and 2014 (all versions).

A DriveWorks fix that is dependent on a Microsoft Windows fix cannot be provided unless the machine that DriveWorks is installed on is covered by a Microsoft extended support contract.

Please see Microsoft SQL Server 2012 Lifecycle and Microsoft SQL Server 2014 Lifecycle for more information.

Cloud Services

Cloud ServiceNotes
Microsoft AzureAll DriveWorks modules are supported to run on Microsoft Azure Virtual machines with a Windows Server operating system listed above.

DriveWorks Shared Groups are supported to run on Microsoft Azure SQL Database.

For more information on working with Microsoft Azure please see How To: Microsoft Azure.

Software

SoftwareSupported VersionNotes
Microsoft Office

2013

2016

2019

Microsoft has ended mainstream support for Office 2013.

A DriveWorks fix that is dependent on a Microsoft Windows fix cannot be provided unless the machine that DriveWorks is installed on is covered by a Microsoft extended support contract.

The Microsoft Office Plan (Office 365 Personal, Office 365 Business, etc.) installed must include desktop versions of the applications being automated (Word/ Excel).

Microsoft Office Starter Edition is not supported.

Microsoft Office is only required on the machines that are required to capture Microsoft Office Documents (through DriveWorks Administrator), or to generate Microsoft Office Documents (through DriveWorks Administrator, DriveWorks User or DriveWorks Autopilot).
Web Browser
  • Microsoft Edge version 77 and newer (New Edge).
  • Google Chrome - please ensure the latest released version is installed.
  • Firefox - please ensure the latest released version is installed.
  • Safari (Safari for Windows is not supported).
  • Opera browser - please ensure the latest released version is installed.
Internet Explorer 11 is not supported from DriveWorks 18 onwards.
Microsoft Edge versions prior to 77 (Edge Legacy) is not supported from DriveWorks 19 onwards.
A Web Browser is only required when running Personal Web Edition (through DriveWorks Administrator) or when accessing or running a project over the internet (through DriveWorks Live).

Virtualization and Remote Desktop

DriveWorks products are supported on virtual and remote environments as long as the guest operating system meets the requirements set out above.

Also when utilizing the SOLIDWORKS capabilities of DriveWorks (for example Capture and Model Generation), please check SOLIDWORKS Support for Virtual Environments.

The link can be found under the heading SOLIDWORKS System Requirements in the topic Info: Third Party Information And Downloads.

Licensing on a Virtual Machine (VM)

License information is held in Windows Trusted Storage.

Trusted storage is a secure location that is locked to the machine on which it is located using a combination of machine identities.

A license can become untrusted for a number of reasons, the more common of which are:

  • When a machine has been restored from a backup
  • When a machine has had key hardware components added or replaced
  • When the MAC address of a machine changes (can occur on VM's that do not have a static MAC address assigned)
  • When Windows updates have affected trusted storage

When a DriveWorks License is held on a VM (either from a Fixed license being activated on the VM or when the VM is the Network License Server) the potential for a license to become untrusted can be minimized by:

  • Returning the license before creating a restore point and reactivating once restored.
  • Ensuring the VM has a static MAC address assigned.
  • Returning the license before installing Windows updates and reactivating once installed.