DriveWorks Pro 18: Emails [send feedback...]

Emails

Email List

This shows all the emails that have been created for each specification that has been processed.

The list can be categorized into groups (see below).

Additional information about each email is displayed in the following columns:

  • The Specification Name the email was created from.
  • The Email Subject line of the email.
  • If the email has been Sent or not.
  • The message of the Last Problem (if any) in sending the email.
  • The number of Attempts made to send an email.
  • The date and time an email was Released to be sent.
  • The date and time DriveWorks Autopilot Last Processed the email.
  • The names of any Tags applied to the triggered action.
  • The email address used in the To field.
  • The email address used in the Cc field.
  • The email address used in the Bcc field.
  • The path and name of any Attachments sent with the email.

The Emails list can be be filtered by using the filter at the top of the list.

Please see the topic How To Use Filters for more advanced filtering information.

Import Specifications

Please see Import Specifications for more information.

Command Bar

Various actions can be performed on the emails in the Email List by using the Command Bar buttons.

View/Edit Email

This shows the details of an email that has been sent or has tried to send. If the email did not send then the details can be edited until it sends.

Delete Email

Select an email and click the Delete Email button to delete the email.

Reset Failures

This resets the number of failed attempts to send an email.

Refresh List

To view newly created emails click the Refresh List button.

Show Groups

The Show Groups button will categorize the emails in to Completed, Pending and Failed.

Show Successful

This toggles the display of the emails that were successfully sent.

Show Pending

This toggles the display of the emails that are pending.

Show Failed

This toggles the display of the emails that cannot be sent.

Filtering and Sorting the Emails List

Emails can be filtered using the filter box above the email list.

Please see How To: Use Filters for more information.

The Emails list can be sorted by clicking the column headers.

Released and Last Processed columns

Clicking either of these columns will sort the Emails by date within the Group (Completed, Pending or Failed) the email belongs.

Editing Emails

Any email in the Emails list can be opened to view the email as it was created, including the body of the email.

Only Pending or Failed emails can be edited to allow it to be resent.

To edit an email:

  1. Locate the email from the Emails list.
  2. Double click the email to open the Email Details dialog.

  3. Edit the required field.
  4. Click Resend.
    The email will be resent when Autopilot is running and if there are no problems with the edited email.

Attachments

Attachments that cannot be found are displayed with a red cross in the Attachments list.

The path and filename of an attachment can be edited by clicking in the Path field and typing a valid path or filename.

Attachments can be deleted by selecting the row of the attachment and pressing the Delete key on the keyboard.

New attachments can be added by selecting the empty row and entering the name and location in the Path field.

Right clicking on an emails attachment will display a context menu:

  • Add Attachment - To edit the Path cell of the new row
  • Delete Attachment - To delete the selected row
  • Copy Path - To copy the Path of the selected row
  • Copy Error - To copy the error message of the selected row

To send emails Autopilot must be started.

DriveWorks Autopilot must also be configured to send Emails, see Email Settings for Autopilot for more information.

DriveWorks Quick Tips

DriveWorks Quick Tips: Setting Up An Email Server

Sending emails is a part of doing business. Sometimes it’s an email saying that a design is ready for production, other times it may be an email to a customer thanking them for their order. With DriveWorks Autopilot, these emails can be sent simply and automatically in the background, leaving you free to work on other tasks.

DriveWorks Quick Tips are a series of 1 minute videos, available on YouTube, that explain specific functionality. View all Quick Tips

Table of Contents