DriveWorks Pro 22

Installation

Single Application Deployment

This applies to a single seat of DriveWorks Administrator which allows an implementation to be set up and run.

• Single DriveWorks Administrator Working Locally
• Single DriveWorks Administrator Working on a Network

Multiple DriveWorks Administrator Deployment

Multiple DriveWorks Administrator seats can collaborate to speed up the time to implement a DriveWorks solution.

• Multiple DriveWorks Administrator Deployment

Multi Application Deployment

This is where any DriveWorks Pro module is employed to enable engineers, sales teams, distributors and customers to design, engineer and configure to order, on any device.

• Separate machine for each application
• Database and Files on same machine
• Files on same machine as Autopilot
• Database and Files on same machine as Autopilot
• Using DriveWorks Live in a Demilitarized Zone (DMZ)

Download

DriveWorks customers with a Subscription Support contract can download the latest software from the DriveWorks Community.

If you do not have access to the portal and do have an active Subscription Support contract please send an email to info@driveworks.co.uk.

Prerequisites

Check each machine meets the pre-requisites for the DriveWorks module being installed:

• DriveWorks Administrator
• DriveWorks Pro Server
• DriveWorks User
• DriveWorks Autopilot
• DriveWorks Live

Internet Connection

During installation an internet connection is required to download and verify the root certificates that ensure the software you are installing is genuine and trusted.

If an internet connection is not available on the computer the software is being installed, please contact support@driveworks.co.uk

Anti-Virus Software

We recommend temporarily disabling any Anti-Virus software before installing DriveWorks.

The installation process installs any 3rd party pre-requisites either:

• Silently - If there are no License terms to accept.
• Integrated into the DriveWorks installer - If there are License terms to accept.

  If the installation detects Microsoft.NET Framework is required click Accept and Install.

  

  Clicking Decline will terminate the installation process.

The installation process guides you through the following few steps:

1. Welcome

   Once the Welcome dialog appears click Next to begin the setup.

   

2. Introduction

   Play the video to understand more about the DriveWorks Pro modules that can be installed.

   

3. End-User License Agreement

   Click "I accept the terms in the License Agreement", and click Next to continue.

   

4. Customize the installation

   Select the DriveWorks product(s) that are required to be installed.

   DriveWorks Pro Administrator and DriveWorks Data Management are selected by default.

   Deselect these items if they are not required on the machine.

   Other tools will be installed depending on the selection made.

   To see what will be installed for each selection see What is Installed? below.

   Click Browse to change the installation location (if the default location is not acceptable).

   Click Install

   

5. Installation

   The installation will begin with feedback on the progress.

6. Finish

   When complete click Finish to close the installer.

   

When selecting the DriveWorks module to be installed additional items and tools will also be installed.

Each heading below represents the module or tool that can be selected from the installation wizard.

DriveWorks Pro Administrator

Selecting this item will also install the following:

• DriveWorks 3D Viewer
• DriveWorks Documentation - The compiled version of the Help file.
• DriveWorks Group Upscale
• DriveWorks License Management

DriveWorks Pro User

Selecting this item will also install the following:

• DriveWorks Documentation - The compiled version of the Help file.
• DriveWorks License Management

DriveWorks Pro Autopilot

Selecting this item will also install the following:

• DriveWorks Documentation - The compiled version of the Help file.
• DriveWorks License Management

License Manager

Selecting this item will also install the following:

• DriveWorks Documentation - The compiled version of the Help file.

DriveWorks Pro Live

Selecting this item will also install the following:

• DriveWorks Documentation - The compiled version of the Help file.
• DriveWorks License Management

DriveWorks Pro Server

Selecting this item will also install the following:

• DriveWorks Documentation - The compiled version of the Help file.
• DriveWorks License Management

DriveWorks Data Management

Selecting this item will also install the following:

• DriveWorks Documentation - The compiled version of the Help file.
• DriveWorks License Management

Install all DriveWorks modules

Selecting this item will install the following:

• DriveWorks 3D Viewer
• DriveWorks Documentation - The compiled version of the Help file.
• DriveWorks Administrator
• DriveWorks Autopilot
• DriveWorks Data Management
• DriveWorks Group Upscale
• DriveWorks License Management
• DriveWorks Live
• DriveWorks Pro Server
• DriveWorks User

Major Version Upgrade

Each major version is licensed independently and can be installed alongside earlier major versions.

DriveWorks License Management will manage licenses for its current and earlier versions.

Service Pack Upgrade

A service pack cannot be installed alongside a previous service pack.

The earlier service pack must be uninstalled prior to installing the new service pack.

For multi-application deployments it is important each module (Administrator, User, Autopilot and Live) and tool (Pro Server, Data Management and License Management) is version matched (the exact same version is installed across the deployment)

Adding Modules

Expanding a DriveWorks implementation, by including additional DriveWorks Pro modules is a straightforward process:

1. Install the additional module.
2. Connect to the DriveWorks Data

DriveWorks can be uninstalled from Windows Add or remove programs.

We recommend doing the following before uninstalling:

• Return Licenses
  This is important when uninstalling a DriveWorks Pro module that uses a fixed license, or when uninstalling DriveWorks License Management that is hosting a Network (floating) License.

  Uninstalling the DriveWorks application will not remove any information for licenses that have been activated on the computer.

  To remove licensing information (For instance when the machine hosting the application is to be changed) see To Return a License.

• Uninstalling DriveWorks Pro Server

  Before uninstalling DriveWorks Pro Server launch the application and stop the service.

Installing from a Command Prompt

Repairing or Modifying the Installation

Repairing or removing individual modules after installation requires the use of the installation files extracted to the C:\Users\Currentuser\AppData\Local\Temp location.

If this location has had its contents removed the original installation file will need to be extracted to continue the repair.

If the installation file was downloaded we recommend saving the file to a backup location to ensure the installed application(s) can be repaired or modified in future.

Troubleshooting

Double clicking the DriveWorks installation file has been known to launch the installer for another product.

Once the DriveWorks Pro installation file is double clicked the necessary components are extracted to a temporary location, which is:

C:\Users\Currentuser\AppData\Local\Temp.

If the installation launches the install of another application please ensure this directory is empty and run the DriveWorksPro installation file again.