DriveWorks Pro 15: Installation [send feedback...]

Before You Begin

Before installing any DriveWorks Pro module please ensure the prerequisites have been met on the machine the module is to be installed on.

Links to Prerequisite guides
Internet Connection

During installation an internet connection is required to download and verify the root certificates that ensure the software you are installing is genuine and trusted.

If an internet connection is not available on the computer the software is being installed, please contact support@driveworks.co.uk

Anti-Virus Software

We recommend temporarily disabling any Anti-Virus software before installing DriveWorks.

DriveWorks customers with a Subscription Support contract can download the latest software from the DriveWorks Customer Portal.

If you do not have access to the portal and do have an active Subscription Support contract please send an email to info@driveworks.co.uk.

Adding Further DriveWorks Pro Modules

DriveWorks Pro allows further modules to be added as and when you are ready. If you are adding further modules follow the guidelines below:

1. Decide on which machine the module will be installed.2. Check each machine meets the Prerequisites for the module to be installed.3. Check how is the module to be licensed.4. Install each module.5. License each module.6. Group upscaling.7. Move the DriveWorks Data

Previous Versions

Please expand the sections below for information on installation alongside previous versions of DriveWorks modules.

Major Version UpgradeService Pack UpgradeDriveWorks Solo and DriveWorks Pro

Installation

Please expand the sections below for information on the installation files and process.

Installation FilesInstallation Step by StepRepairing or Removing DriveWorks Pro Modules from the Installation.Troubleshooting Installation

Uninstalling

Return Licenses

Uninstalling the DriveWorks application will not remove any information for licenses that have been activated on the computer.

To remove licensing information (For instance when the machine hosting the application is to be changed) please refer to the section To Return a License in the License Management topic.

Uninstalling DriveWorks Pro Server

Before uninstalling DriveWorks Pro Server launch the application and stop the server service.

The term Major Version refers to the product number of DriveWorks. The major version numbers that are currently supported can be found in the article Info: Supported Versions.

Each major version of DriveWorks has periodic service pack releases. This is to ensure the software stays current with all updates applied to operating systems and other applications that DriveWorks integrates with. Service packs can also include new functionality, enhancements and bug fixes.

Each major version of DriveWorks has periodic service pack releases. This is to ensure the software stays current with all updates applied to operating systems and other applications that DriveWorks integrates with. Service packs can also include new functionality, enhancements and bug fixes.

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