DriveWorks Pro 15: Info: Known Issues (KB13103005) [send feedback...]

Known Issues

This document highlights any known issues with regards to compatibility when using DriveWorks products.

.NET Framework 4.7 (Now Resolved - see note below)

This issue applies to the following supported operating systems:

  • Windows 7 Service Pack 1 (SP1)
  • Windows 8.1
  • Windows 10 Anniversary Update (Version 1607)
  • Windows 10 Creators Update

Removing items from the following areas of DriveWorks where items have been displayed in a list will cause a crash:

  • Group Tables
  • Calculation Tables
  • Documents
  • Model Rules
  • Generation Tasks
  • Specification Explorer

This issue affects all versions of DriveWorks prior to version 15.1.

This has been introduced by the changes made to the .NET Framework as part of the 4.7 update.

If possible avoid installing the .NET Framework 4.7 update to prevent this issue from occurring.

This issue has been resolved with the release of DriveWorks 15 Service Pack 1.

We recommend upgrading to this version to prevent the above issue from occurring.

If upgrading to this version is not possible please see the Microsoft article How to temporarily block installation of the .NET Framework 4.7

**UPDATE**

Microsoft .NET Framework 4.7.1 resolves all of the issues described above.

Please update all machines running DriveWorks Modules.

If automatic updates are turned off this version can be downloaded from this link:

Select .NET Framework 4.7.1.

Windows 10 Creators Update (Now Resolved - see note below)

The recent update to Windows 10 has introduced the following issue with System Colors:

Windows 10 Creators update has changed some default system colors.

This is most noticeable in the Form Design property grid.

This issue has been resolved with the release of DriveWorks 15 Service Pack 1.

We recommend upgrading to this version to prevent the above issue from occurring.

If upgrading to this version is not possible please see the Microsoft article How to temporarily block installation of the .NET Framework 4.7

**UPDATE**

Microsoft .NET Framework 4.7.1 resolves all of the issues described above.

Please update all machines running DriveWorks Modules.

If automatic updates are turned off this version can be downloaded from this link:

Select .NET Framework 4.7.1.

Web Frame Control

Please note the Web Frame control runs in IE11 mode on all supported operating systems with the exception of Windows Server 2012, which will still run in IE7 compatibility mode. This does not affect Windows Server 2012 R2 which uses IE11.

SOLIDWORKS 2016

This notice applies to the following versions:

  • SOLIDWORKS 2016 SP0 to SOLIDWORKS 2016 SP3 inclusive.
This issue has been fixed in SOLIDWORKS 2016 SP4

When generating models using OnDemand (Real Time Preview) there is a known issue where:

Having more than one subassembly that share identical parts may result in a mismatch of part geometry across the subassemblies.

The issue can be avoided by giving each part generated a unique file name within your DriveWorks rules.

The preview issue may also resolve if you reload the assembly. With the OnDemand model active, from the SOLIDWORKS menu, click:

  1. File>Reload
  2. Click the Show References button and deselect any models that do not require to be reloaded.
  3. Click OK
  4. Click OK/Rebuild on any confirmation dialogs that appear
In certain circumstances the above steps may need repeating.

This does not occur when using Manual/Automatic Queued Generation.

If you are unsure about the different model generation methods please refer to the article Info: Model Generation Behavior for more information.

Team Viewer

The Team Viewer feature - Mirror Driver is known to cause issues with 3rd party applications, including DriveWorks.

Trend Micro Antivirus

If you receive a message stating that a new project cannot be created, and you have Trend Micro Antivirus installed, please try disabling Trend Micro Antivirus and creating your project. This issue is caused by Trend Micro Antivirus locking the new project file before DriveWorks has a chance to open it.

Web Frame Control

Please note the Web Frame control runs in IE11 mode on all supported operating systems with the exception of Windows Server 2012, which will still run in IE7 compatibility mode.

This does not affect Windows Server 2012 R2 which uses IE11.

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